Indigo Forward’s Audio Visual helpdesk and on-site engineering team are a highly qualified team of engineers who can diagnose, rectify and support all of your audio visual and video conferencing issues, regardless of whether they are new or legacy systems.
Indigo Forward can provide several on-site support packages and SLA options to meet your requirements. These support packages can include preventative maintenance service checks, which will help prevent equipment failure and provide peace of mind that your systems are fully working as they should.
We can also provide individual room SLA’s, ranging from 4 hours on-site to 2 working days, depending on your site, building or room requirements.
Highly – trained & certified
All Indigo Forward support team members complete ongoing manufacturer/industry training and earn technical certifications. We will assign your on-site resource with your specific technology and goals in mind.
Peace of mind
Indigo Forward understands the importance of now, when it comes to our customers experiencing challenges with their equipment. Our specialist, experienced team have been providing audio visual installation and maintenance support services to corporates for the last 18 years.
Don’t wait for an audio visual engineer emergency callout to be dispatched, or a scheduled preventative maintenance engineer to arrive - your dedicated on-site audio visual engineer can immediately troubleshoot, diagnose, and perform system repairs to increase audio visual systems uptime.